Inter-hospital Communication There is now some evidence that remote consultation, using telemedical facilities like video-conferencing, is able to assist with this problem of distribution of expertise. Without adequate security, it is impossible to support the service users in health and social care setting. Conclusion: With the help of above study, the impact of communication on various aspects of health and social care settings have become clear. Explain how current and past legislations, codes of practice impact on the communication process. The list of the method includes that the employees could get training to learn the English as their common language Hurst and Patterson, 2014. Triage models, similar to those explored in primary care, can limit the number of patients who need to be seen by limited sub-speciality resources.
The staff should have good communication skills in order to develop a good relation with the customer. Agents have attributes like their understanding of specific tasks and language. For example: Ms G can use her mobile phone to talk to her kids in India when she misses them. Finally physicians can provide ongoing support and encouragement to patients as they try to achieve their goals. Human beings make use of a very wide range of facial expressions and are very able at reading each other's non-verbal communication in this way. American Society for Training and Development. The daily progress and patients records are saved on the system of the organization.
Verbal communication is communication through a figure of speech and non- verbal communication is the process of communicating through sending and receiving wordless cues between people. The writer will describe a range of communication methods that are used in the Health and Social Care sector using examples and describe a communication theory that is relevant to Health and Social Care. Unlike most educational settings, both are motivated to form a coach and apprentice relationship for the immediate management of a patient. The physical environment can act as a barrier to communication. This may arise through the dynamics of the relationship between remote practitioner and specialist. Effective communication also involves understanding cultural differences and the emotion behind the information exchanged. There are various ways through which the communication could be improved in health and social care setting: Feedback form: It is one of the major elements that can improve the level of communication within the organization.
The policies are strict rules and regulations which are followed by organizations under the influence of legal environment. Further, the various factors that can affect the communication process have also explained in a proper manner with respect to the health and social care. However, the degree of how formal the language is differs between the situation in which it is being used in, and the care worker must adjust the way they are speaking depending on which situation they are in. Standard e-mail systems are capable of transmitting text and image, and are more than able to manage the task of sending still images, such as pathology slides or X-ray images. In simple terms, since the participants do not share a common model of the task at hand, they are unable to interpret all the data passing over the channel. Whilst there is some significant advanced research in highly specific areas like telemedicine, the clinical adoption of even simpler services like voice-mail or electronic mail is still not commonplace in many health services.
It is something which gave them the confidence to focus on strong communication pattern which is ideal for the organization, staff people, and service users as well. Some modes of interaction for example, demand that the message receiver pays attention immediately, such as the ringing tone of a phone, while others can be designed to not interrupt. Posture Your posture is an important part of communication, and can affect how you are perceived by others. It can be used effectively to protect the identity of the patient they are discussing over which can add humour to very stressful situations. The communication between colleagues service users and also why multi agency working is important in effective communication. The service user can get all the information in detail about the services which are available and this information can be updated as per the requirement. The use of similar encryption methods in healthcare will typically afford the same degree of protection, and confidence in the system.
Also speaking clearly and slowly would be a way to overcome a hearing barrier as some service users may have learnt to lip read. By the doctor doing this it helped me to grasp what he was saying and fully understand the concept. No one… 1952 Words 8 Pages Explain the role of effective communication and interpersonal interaction in a health and social care context. However many individuals throughout our society have various different disabilities which affect their communication skills. To overcome this you could background check the disability so that you understand the complications and the affects you might have with the particular patient, and also for future references.
In this written report I will discuss the role of effective communication and interpersonal interaction in Health and Social Care settings. Communication Skills in Health and Social Care. The communication boundary between primary care givers in the community and hospital based health services, for example, are characterised by the widely differing task styles and organisational structures of individuals within the two groups. The tone of our voice when we speak, the attention we give to what the other person is saying, the messages we give out by the way we move and position our bodies and the accuracy and clarity of what we write are also key elements of good communication. S quarely O pen Posture L ean Forward E ye Contact R elaxed The communication cycle is the sending and receiving of messages. The sheer scale and complexity of these interactions within the healthcare system puts a heavy burden on the process of communication, and miscommunication can have terrible consequences.
Tuckman famously described group formation in terms of four stages, forming, group members come together and ask basic questions about the aim of the group and their role within it and a leader usually emerges in this stage. The way we transfer this information is by speech verbal communication , signals such as sign language or picture boards special communication or writing non-verbal communication. Jargon is generally used in group communication between staff professionals because it is not a professional way to communicate to patients and family members with. The best strategy in my opinion would be to stay calm and not to get frustrated as this could cause the patient to become intimidated. The Act devised for Data protection is a significant contributor of legislation within the organization.
However, in this study the patients suggested that they preferred an initial face-to-face consultation with the specialist dermatologist, and that the teleconsultation would have been better used for subsequent review of their progress. Failing to do so can result in legal actions upon care worker Jeff and organization legally. These problems can however be often overcome or made less disabling through he use of technical equipment and alternative communication strategies. We know, as soon as a student enters into any degree course, the biggest decision he or she needs to make is to choose someone who can guide and help him to write a quality dissertation. Effective communication is an essential skill required by both social care workers and health care providers to meet the dynamic needs of the people they serve. To do this we need to try and deliver the message in a way that it can only be understood and interpreted in one way, more often than not we can say something that could be interpreted in different ways. By communicating effectively it allows us to build a trusting relationship and permits the other to feel comfortable, understand and feel assured that we are all speaking the truth and communicating in the best effective way.